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Terms of Service


This website is operated by Heart Wrench Collective. Throughout the site, the terms “we”, “us” and “our” refer to Heart Wrench Collective. Heart Wrench Collective offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.


We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.


Heart Wrench Collective may grant you access to third-party tools, which we do not supervise or control. We provide these tools "as is" and "as available," without warranties, endorsements, or any kind of representations. Our liability does not extend to any issues that arise from your use of these optional third-party tools.

Your usage of such tools offered via our platform is solely at your risk, and we advise you to familiarize yourself with the terms of the respective third-party provider(s) before use.

Heart Wrench Collective may introduce new features or services on our website, including new tools and resources, in the future. Any such features or services will also fall under these Terms of Service.


Our platform may feature content, products, and services from third-party sources. Any third-party links found on our site may lead you to external websites not affiliated with Heart Wrench Collective. We bear no responsibility for the accuracy or content of these sites and hold no liability for any third-party materials or services.

We are not liable for damages arising from the use or purchase of goods, services, or content from these third-party websites. We advise you to review the third-party's policies and ensure you understand them before making any transactions. Any complaints or inquiries regarding third-party products or services should be directed to the respective third party.


If you send us specific submissions (e.g., contest entries) or any creative ideas, suggestions, plans, or other materials, online, via email, postal mail, or otherwise (collectively, 'comments'), you grant us the unrestricted right to use such comments in any medium. We reserve the right to, without obligation, maintain, compensate for, or respond to these comments.

We may choose, but are not obligated to, monitor, edit, or remove content that we deem unlawful, offensive, threatening, defamatory, or in violation of intellectual property rights or these Terms of Service, at our sole discretion.

You agree that your comments will not infringe upon any third-party rights, including but not limited to copyright, trademark, privacy, or other personal or proprietary rights. You are solely accountable for the accuracy and legality of your comments. Heart Wrench Collective assumes no responsibility or liability for any comments posted by you or any third party.


Your submission of personal information through our store is governed by our Privacy Policy.


Our site may occasionally contain typographical errors or inaccuracies related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct these errors and to change or update information or cancel orders if any information on our site is inaccurate, without prior notice.

We have no obligation to update or clarify any information on our website, except as mandated by law.


Using our site or its content for any unlawful purpose is prohibited. This includes, but is not limited to, actions that infringe upon our intellectual property rights or those of others, and actions that are offensive, harmful, defamatory, discriminatory, or misleading. Any attempt to interfere with the security features of our Service or any associated website may result in the termination of your use of the Service.


We do not guarantee uninterrupted, timely, secure, or error-free use of our service.

Your use of, or inability to use, our service is at your sole risk. All products and services provided to you through our service are offered "as is" and "as available," without any kind of warranty, express or implied.

In no case shall Heart Wrench Collective, our directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be held liable for any direct, indirect, incidental, punitive, special, or consequential damages of any kind. Our liability will be limited to the maximum extent permitted by law, should any claim related to your use of the service or any product arise.


You agree to indemnify, defend, and hold harmless Heart Wrench Collective along with our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, due to or arising out of your breach of these Terms of Service or any related documents, or your violation of any law or the rights of a third-party.


If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms of Service and will not affect the validity and enforceability of the remaining provisions.


The obligations and responsibilities of both parties, incurred prior to the termination date, shall survive the termination of this agreement for all intents and purposes. These Terms of Service remain effective until terminated by either you or us. You can terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or by discontinuing the use of our site. If we judge or suspect that you have failed to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the termination date, and we may deny you access to our Services.


Our failure to enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision. These Terms of Service and any policies or operating rules we post on this site or regarding the Service represent the entire agreement between you and us. This agreement governs your use of the Service, superseding any previous agreements between you and us (including prior versions of the Terms of Service). Any ambiguities in interpreting these Terms of Service shall not be construed against the party who drafted them.


These Terms of Service and any separate agreements by which we provide you Services shall be governed and construed in accordance with the laws of the United States.


You can review the current version of the Terms of Service on this page at any time. We reserve the right to update, change, or replace any part of these Terms of Service at our discretion by posting the updates on our website. It's your responsibility to check our website regularly for changes. Your continued use of our website and services after any changes to these Terms of Service constitutes your acceptance of those changes.


For any questions regarding the Terms of Service, please contact us.